Testra updates their mobile plan prices
Last year, Telstra informed its customers that it would conduct an annual review on the prices of its mobile plans and that the prices of these plans would increase each year in July according to the customer's key indicators.
What is changing and why?
Telstra has announced that from 4 July 2023 they will increase prices on post-paid mobile and data plans in the market with CPI to the nearest dollar. This means a monthly increase of between $3-$6 depending on your plane. Telstra will offer the beta on their basic mobile plans and mobile bundle plans. These price hikes are difficult for people especially when the cost of living or daily necessities is high.
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Investing in some serious things for their customers if Telstra raises prices. Providing almost one million more square kilometers of mobile coverage than their nearest competitor. Along with 24/7 network monitoring to protect against scams and other malicious activities.
Like most businesses in Australia, Telstra is responding to rising costs. These costs come at a time when CPI data shows overall telecommunications prices.
If supported
Telstra's month to month means the flexibility to change plans at any time. If that doesn't suit your needs, you can work out the best plan for you which will ensure your normal data usage on My TelstraApp and it's a good time to check.
Telstra has increased the Telstra Concession Discount to support post-paid mobile customers who receive the Concession Discount on the Starter Plan, so that they are not affected by these changes and do not pay for them. Also valid health care card, pension card or Department of Veterans Affairs card nature.
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Helping to connect and support the vulnerable, Telstra has partnered with InfoExchange to offer the Top-Up programme, which provides customers with free mobile credit recharges.
Telstra recently announced the expansion of this program to provide more support to more people. From July, Telstra will increase the top-up value from three $40 credits that expire after 28 days to $160, which expire after six months to give more peace of mind. Also expand access to people experiencing or at risk of financial hardship, food insecurity, mental health, disability, natural disasters, homelessness, domestic violence. Telstra is on track to help 10,000 customers stay connected this financial year and aims to more than double that number next year.